Refund & Exchange Policy
Refund & Exchange Policy
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All sales are final. No refunds or returns are accepted under any circumstances, including change of mind or order cancellation.
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Exchanges are permitted only if we ship the wrong product. To be eligible for an exchange:
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You must notify us within [2-3days] of receiving your order.
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The returned item must be completely unused, with original packaging, tags, and invoice intact.
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Exchanges are only accepted if the packaging is absolutely the same as originally shipped. Any deviation in packaging may void eligibility for an exchange.
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No refund or alternative remedy will be provided, even if the product differs slightly in model or style—we will only exchange it with identical packaging and order contents.
Why we follow this policy:
We’re dedicated to quality and accuracy. This policy helps ensure we can reliably serve our customers and keep operations efficient. We understand mistakes can happen during shipping—and if we send the wrong item, we’ll make it right.
Statutory rights reminder
Nothing in this policy affects any legal rights you may have under your local consumer protection laws—particularly if a product is faulty or not as described.
Need help? Reach out to us at:
Email: simranchopra2617@gmail.com | Phone: 9910858334
Summary
Scenario | Refund | Exchange? |
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Change of mind | ❌ | ❌ |
Correct product delivered | ❌ | ❌ |
Wrong product delivered | ❌ | ✅ (only if packaging is unchanged) |